The other option is to contact Uber regarding a specific trip via the app, go into the app and choose the trip receipt and contact Uber via that option. The app includes Contact uber driver after ride emergency service response team; you never use this unless it is to deal with an emergency during a ride or about a drunk or ill driver issue.
This is not a replacement number either. Only call on this phone number after you have contacted emergency services or called and the help has arrived on the location. You will be directly contacted with an Uber rep.
Don't contact Uber, read the help. If you left an item on a ride, you could contact the driver, via your app. There are three ways to get your lost item back.
Uber will then connect you directly with the driver. If the driver does not answer, leave a detailed voicemail with a phone number to contact you. Please be aware that most drivers cannot return your call as they are busy with their next ride. We recommend waiting for at least minutes before trying other options. Also, let Uber know whether you would like to share your phone number with the driver so that the driver can contact you directly. Uber will try to contact the driver by emailing the details of the lost item and the trip.
Sometimes, drivers leave lost items with Uber local offices. Either Uber or the driver will let you know if the item was returned to the Uber Support Center. Uber will hold on to your item for 45 days. If the lost item is Contact uber driver after ride retrieved within 45 days, Uber will donate the lost item to local charity or dispose of it.
In case of an accident, riders can contact Uber through the app and send the appropriate details. Riders have to give the following details of the accident:. Drivers do not have any say in rates and fares, so asking them will not elicit an official response, you can get information from a driver, but for most ride issues you must contact Uber through the app and receive an official and direct response for a particular ride issue.
Unfortunately, the fastest way to contact Uber is through its help. You find a relevant Contact uber driver after ride, it does not need to be exactly what you want, but close enough, and you send a form request from the page. For Uber drivers there are seven ways to contact Uber; some are more successful than others, these are:. Uber App Support For any questions that are not answered by Uber's support website, you should use their in-app support, and it works.
You will get an answer usually within one hour of posting it. Uber does a lot of upgrading to its app, and the support section has been updated many times, offering constant improvements. The in-app offers talkback to customers and direct calling for drivers, and there is so much more there. However, before you start to drown Uber with online questions, you should first goto their help site and check to see if the issue you are facing hasn't been asked about before.
You will be able to resolve many issues by going to the Uber help site; help. The reason it's so successful is that it is peer-reviewed and as such, the content entering is high quality and correct. Another cool feature of this page is that it is user biased, which means it will look up your account and offer you account relevant help, which allows you to decide if you need a popular topic with answers relevant to your city or a general request.
It's very important to note that the help. Uber movement and local partner websites If you prefer to focus only on your region issues, then Ubermovement. For instance, amongst the city focused information you will receive what products Uber supplies in your area, the driver perks they offer too.
They also include information Contact uber driver after ride the airport and the hot-spots where you could find many ride opportunities.
Finding such sites can be harder since they are not as popular. E-Mail For quite a while now, Uber doesn't promote drivers e-mailing directly since they have invested heavily in the support app and help pages. So contacting Contact uber driver after ride via support uber. If, however, you do e-mail them, here are some tips:.